Policies & Procedures

Security

We want to make Grok Learning a safe and secure learning environment for all. If you've discovered a vulnerability in Grok Learning, we appreciate your help in disclosing it in a responsible manner.


Compliance

We're committed to maintaining compliance with COPPA and GDPR. We'll continue to update our compliance status as it progresses. Please see our Privacy Policy for more information about how Personal Information is managed by Grok Learning.

Infrastructure and Data Locality

All of Grok Learning's application and data is hosted on Amazon Web Services (AWS), a highly-scalable cloud computing platform with end-to-end security and privacy features built in.

All data stored by the Grok Learning platform is located in Australia, in the Sydney AWS region. This data is encrypted at rest and encrypted in transit.

For more specific details regarding AWS security, please refer to https://aws.amazon.com/security/.

Need to report a code security issue?

We want to make Grok Learning a safe and secure learning environment for all. If you've discovered a vulnerability in Grok Learning, we appreciate your help in disclosing it in a responsible manner.

If you've discovered a security concern, please email us at security@groklearning.com. We'll work with you to ensure we address the scope of the issue and fully address the concern. Any email sent to that address receives the highest priority and our full attention. Our PGP key can be found here.

We won't take any legal action against you or disable your account assuming you do not purposely exploit the issue. We know and appreciate the work of white hat security researchers and thank you for your help.

Honourable mentions

We're grateful to all the vigilant programmers and users who have either audited our security or reported vulnerabilities. To the following people, thanks for doing your part to keep Grok Learning and the entire ecosystem safe!