Policies & Procedures

Cookie Policy

If you require any more information or have any questions about our cookie policy, please feel free to contact us by email at privacy@grokacademy.org.

At Grok we consider the privacy of our visitors to be extremely important. This cookie policy document describes in detail the cookies that are used by Grok Academy Limited and Grok Learning Pty Ltd websites and what function they perform. From this point forward any reference to “Grok” implies both Grok Academy Limited and Grok Learning Pty Ltd.

This policy is effective as of 9th July 2021.

What is a cookie?

”Cookies” are small text files that can be placed on your computer or mobile device in order to identify your Web browser and the activities of your computer on the Grok Platform and other websites.

Does Grok use cookies, and why?

Yes. We use cookies to enable you to log in and use your Grok account, and to personalize your experience on the Grok Platform. For example, we might assist you in using our platform with messages from our customer support team. By using cookies, we are able to improve Grok and measure the effectiveness of our marketing campaigns.

Please be aware that this cookie policy does not govern the use of third-party websites or services or providers of third-party services.

Do I have to accept them?

You do not have to accept cookies to use Grok. If you reject cookies, certain features or resources of the Grok websites may not work properly—or at all—and you may have a degraded experience.

Although most browsers are initially set to accept cookies, you can change your browser settings to notify you when you receive a cookie or to reject cookies generally. To learn more about how to control privacy settings and cookie management, refer to your browser’s user documentation.

Cookie Purpose Lifetime
csrftoken A security measure to protect against Cross Site Request Forgeries. Browser session
grok_sso_user_id Used to redirect the user to the relevant SSO login page if the SSO session expires. Browser session
grok_referral Used to determine who referred you. Only stored when you access a referral URL during an active referral campaign. Browser session
grok_referral_medium The medium with which you were referred. Only stored when you access a referral URL during an active referral campaign. Browser session
_ga Google Analytics 2 years
_gid Google Analytics 24 hours
grok_campaign Google Analytics 1 year
grok_ec Google Analytics 1 year
grok_medium Google Analytics 1 year
grok_referrer Google Analytics 1 year
grok_session Grok Session Cookie (this is how your browser keeps your account logged in) 2 weeks (or less if required by your institution)
grok_exam_session Used to help ensure that only one browser has access to an exam at a time. Browser session
grok_source Google Analytics 1 year